5

Always professional, courteous and honest. Wont take our vehicles anywhere else.

5

5

They came in under the estimate. They also send you updates with pictures to keep you informed. Best mechanic in Dane County as far as I'm concerned!

5

Very friendly, professional people here. Excellent communication about the job.

5

I love working with Marc's garage - I really feel like they have my best interest and the best interest in the long term health of my vehicle always in mind. they have given some great advice, when money is tight, as to which repairs I could defer. I highly recommend them.

1

First time customer, for an oil change. Requested no synthetic oils and was told this would be done. Asked for a morning appt., but would need my car by 11:00 - was told if you bring car in by 8:00, it would be ready by 10:00. Dropped my car off the next morning at 8:00, and asked if a running light bulb could be replaced also - was told this wold be done. At 10:40, I called to find out why I did not get a call about my car being done - was told it was not ready, but would be by 11:00. I arrived at 11:00 to pick up my car, and did not get my car and leave until 11:15. Turns out they put a synthetic blend of oil in my car (specifically requested no synthetics) and charged me $15 more for the oil change than my previous oil change at the dealership. And this should be noted - they told me there was not enough time for changing the bulb on the running light, even though the car was there for an hour longer than it was supposed to be there. Definitely not a good first impression, and one I would definitely not recommend. . . . .

Richard, thank you for your patronage to our shop. We are sorry to hear you were not completely satisfied with our service. We strive to provide excellent service to each of our customers. We would be more than happy to discuss the situation further with you in hopes to regain your trust and confidence in our shop. We will be reaching out to you today in hopes to do just that. Thank you

- Marc's Garage
5

I have depended on marcsgarage for years. Because the service is good, the managers, staff and their work is good. They do take very good care of their clients.

5

The best service ever! Reasonable pricing, love the diagnostic sent right to my phone. Included pictures! I was reluctant to travel 40 min away for service but when the techs know how to work on a foreign car without paying a dealer it’s worth the trip! The friendly service and knowledgeable staff make this my number 1 shop! They have my business! Terri Jacobson.

5

Very pleased with the diagnosing of my sons truck transmission problem and letting us know what the status of the service was while fixing.

5

Seem to have reliable service. They tell you what you really need without being pushy. Offer a loaner car.